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A Closer Look

Performance Support, Incorporated provides Information Technology (IT) professional services to Federal customers in Alabama, Georgia, Oklahoma, and Utah. We are a woman-owned small business with operations headquartered in Montgomery, Alabama. We have supported crucial Department of Defense operations too numerous to mention, supported natural disaster relief missions across the country in hurricane recovery, tornado recovery, and AOR operations overseas. We serve to achieve important business objectives on time and within stated costs using cost-effective and affordable information technologies.
Currently, we provide military and commercial clients with expertise on the appropriate use of:
* Network Administration - Management of IT networks and infrastructure integrating services (Apache, Linux, MS, OS, HP/UX, SCO, XP, Server 2003, SMS, etc.)
*  Help Desk Functions - Remote administration, Tier 1, 2, and 3 support
*  Defense Logistics Agency Depots. Network management, security, and support
*  Air Force Combat Support Systems. Support Global Information Systems
*  Security Engineering. System security technical analysis and review for accreditation
*  Database Engineering. Implementation of databases on global web servers
*  DISA Network Evolution. Planning definition of networks and satellite connectivity
*  Global Combat Support System. Assist design and deployment of logistics portal


Value Added Contributions:

Top Secret Facility: Top Secret Facility clearance and 90% of our government support is performed in classified SECRET and TOP SECRET environments.
Accounting: Defense Contract Audit Agency (DCAA) Compliant.

Customer Centric: While working in the Cargo Movement Operating System (CMOS) section with our government partner, Performance Support and team mates received the prestigious 1st LT Paul Jay Smith award.  We have received outstanding results in GSA audits as well as exemplary CPAR ratings from DLA.


Dunn and Bradstreet Open Ratings findings, ranked us in the 90th percentile. This took into account factors of reliability, cost, order accuracy, delivery, quality, business relations, personnel, customer responsiveness and support. We have NEVER missed a required deliverable and have a continued history of value added performance.

Critical Past Performance:

Defense Logistics Agency Field Depots. Performance Support computer systems and network specialists are assuring accurate, reliable, timely, and cost-effective performance of enterprise and Local Area Network (LAN) systems used by various Defense Distribution Centers.
We developed, delivered, and sustained security accreditation for the DISA Defense Enterprise Computing Centers.
US Department of Agriculture. Provided Certification and Accreditation documentation.
*  Air Force Global Combat Support Information Systems. We provided information engineering and architect services for integrating horizontally and vertically numerous Air Force legacy logistics systems.
AIS Classified Intelligence Systems and Information Distribution Network Engineering. We performed System and Network Security technical analysis and reviews on various classified intelligence systems.
*  AIS Configuration, Program/Budget Control, and Related Project Management Service. We created, reviewed, and edited program management policies such as Implementation Strategies, Fielding Plans, Project Support Agreements, Service Level Agreements, Software Enterprise License Agreements, and Operational Requirements Documents.

In addition to caring for our business partners, we are also deeply involved in our community. The founders, executive officers and team members all share a common trait in giving back to the community, the region, and the state. Our activities have included board of directors of the Chamber of Commerce, the Brewbaker Technology Magnet High School, and the Armed Forces Communications and Electronics Association; we have served on the Information Technology Committee in local and state capacities while on their board of directors. Advisory Council to Tuskegee University and local two-year technical colleges and memberships in Kiwanis, Wright Flyers, and Air Force Association. We do it all for one reason: To make a difference.

 
5775 Carmichael Parkway, Montgomery, Alabama 36117, Phone: (334) 244-9797, Fax: (334) 244-9787

 
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